Episode Details
Randy Oostra is the President and Chief Executive Office of ProMedica, a not-for-profit mission-based, integrated health and well-being organization headquarters in Toledo, Ohio. The 7$ billion organization serves communities in 28 states. It offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500 physicians ad advanced practices providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and more than 335 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies.
Oostra is proud of the work at Art Tatum Zone and Mosiac Family Zone to improve the lives in neighborhoods in Northwest Ohio.
Highlights
Looking for specific advice? Below is a list of the questions asked to Randy Oostra as well as the time where you can find them in the video posted above.
- 0:57 | Randy Oostra Background
- 3:34 | What does your day-to-day look like?
- 4:51 | What are some of your top habits?
- 6:04 | What are some of your weaknesses?
- 7:36 | How do you manage to say 'yes' to a lot of things?
- 9:17 | How do you manage stress?
- 10:57 | How do you overcome stress?
- 12:27 | Would you say you're more of an introvert or an extrovert?
- 14:55 | What kind of advice do you have for the next generation?
- 16:38 | How do you create a successful culture at an organization?
- 21:25 | How do you manage a work-life balance?
- 24:40 | What are your top mantras?
- 26:48 | Where will the healthcare system go in the next 10 years?
Key Takeaways
It’s an idea that we wake up every day and are still incomplete. We have got to keep working on new things and getting better.
Work is important, but it’s not ultimately important in your life. Family is important. For many, faith is important. You can’t get time back, so make sure you enjoy life.
You have to take the view that things happen for a reason. Maybe they happened because something better is yet to come. We’re all humans, and you have to keep pushing forward, knowing it will work out in the end.
Spend time observing people and understanding people. Strong EQ is a premier leadership principle, and it’s often developed outside of work.
Discussion Questions
Take a few minutes to reflect on what you’ve heard and create some actionable next steps items. Below are a few questions based on the episode to help get you started on your speed mentorship journey.
- What skills can you continue to develop to be a more complete leader?
- What is your life purpose?
About the Mentor
Randy Oostra is the President and Chief Executive Office of ProMedica, a not-for-profit mission-based, integrated health and well-being organization headquarters in Toledo, Ohio. The 7$ billion organization serves communities in 28 states. It offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500 physicians ad advanced practices providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and more than 335 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies.
Randy has more than 40 years of health care and management expertise, with 25 of those years spent at ProMedica. Randy is regarded as one of the nation’s top leaders in health care and has earned a spot on several prestigious listings, which include Modern Healthcare’s 100 Most Influential People for five consecutive years (2017-2021) and Becker’s Hospital Review 100 Great Leaders to Know in healthcare for 2019.
ProMedica has received numerous national recognitions and accolades under Randy’s leadership. The organization is widely known as a national leader in addressing the social determinants of health and is consistently recognized by national associations and accrediting agencies for superior clinical quality, safety, and patient experience. The organization’s flagship Toledo Hospital received a 5-star rating from the Center for Medicare and Medicaid Services (CMS) and is recognized as one of the nation’s 50 best hospitals by Healthgrades. All ProMedica wholly owned, qualifying hospitals have received ratings of 3 stars and above from CMS. Additionally, ProMedica earned a spot on Forbes Magazine’s 2017 list of America’s Best Employers.
Randy is a leader who truly believes community and service are hand in hand and exemplifies that is his professional and personal life. This strong commitment to the healthcare industry and community is demonstrated through his extensive involvement in numerous professional and civic organizations at the local, regional, and national level. He serves on the board of trustees of the following national organizations: Local Initiatives Support Corporation (LISC), and chairperson for The Root Cause Coalition, which ProMedica founded. He serves on the board of trustees for the following organizations: Toledo Museum of Art, ConnecToledo Downtown Development Corporation (past chair), Socially Determined, Kumanu, and Toledo Symphony (past chair). Randy is also a member of the Ohio and Michigan Hospital Associations and a fellow of the American College of Healthcare Executives.
As recognition for his strong commitment and positive contributions to the community, Randy was honored with the Jefferson Award for Public Service. He also was chosen by the Jefferson Awards Foundation to represent Toledo at the organization’s national ceremony in Washington D.C. Additionally, Randy received the Ohio Hospital Association’s Donald R. Newkirk Award for making a significant lifetime contribution to the healthcare industry. He was also named an Ernst & young Entrepreneur of the Year winner for the Michigan and Northwest Ohio region.
Randy holds a Doctorate in Management from Case Western Reserve University, a Master of Healthcare Administration from the University of Minnesota, a Master of Management from the University of Wisconsin, and a Bachelor of Science in Biology from Northwestern College.
